SHIPPING POLICY
Most stock items usually ship within 3-5 Business Days
Regarding Ordering
We accept the following credit cards for payment: Visa, MasterCard, Discover, and American Express.
TURN AROUND TIMES AND RUSH CHARGES
- Rush Charges apply to printed materials only.
- Turn around for most custom products is 3-5 business days after approval of proof
- For orders requested in 2 business days a 25% Rush Charge will be added plus any additional Expedited Shipping charges that may apply
- For orders requested in 1 business day a 50% Rush Charge will be added plus any additional expedited shipping charges that may apply
- For same day service a 100% Rush Charge will be added to regular shipping charges
Prices are subject to change without notice.
Notice of Website Charges/Corrections. Due to the possibility of occasional technical errors concerning prices on our website: BerryHillHome® may from time to time need to charge the customer a different amount than originally appears in the shopping cart. We will never do this unless the website has made a calculation error. We will also notify the customer by phone and get permission before making any corrections to the charges. The customer has the right to cancel the order at that time. The only items that are Free are catalogs and samples. Any other item that says “Free” is a technical error and orders will not be honored.
Regarding Shipping
Orders are normally shipped within 3 to 5 business days of receiving payment, unless otherwise stated in the product information.
Shipping charges vary based on weight, size and shipping destination
Customs fees, duties and tariffs for shipments outside the United States are the responsibility of the customer.
Note About our Shipping Charges
Each BerryHillHome® product comes in a special, reinforced custom-designed box for your order -- strong enough for storage and re-use. All merchandise is carefully packed by our shipping experts. We insure each package because of its high value and prepare it in such a way that when you receive your BerryHillHome® product, it is in the best condition possible. We ALWAYS roll our rugs, and therefore our boxes are longer and larger than standard shipping rates allow. From rugs to wallpaper, the length and girth of our boxes -- as well as our own shipping standards -- require our freight carriers to manage your package manually instead of on an automated belt where it may be damaged. Therefore, our shipping costs are higher than standard packages. Please understand that the extra amount you pay for shipping ensures that you receive your product in the best condition possible, looking as beautiful when you open it as when we finished making it.
Your health and safety are important to us. Our fine vinyl rugs are phthalate free and have an anti-microbial treatment.